Shipping

1. Shipment method
  • Local normal mail
  • Local registered mail (mails will only be sent out on wednesday/saturday if you prefer this shipping method)
  • Ta-Q-Bin
  • Self Collection (subjected to availability)
*As we are unable to track any orders sent by normal mail, Katelynecole will not be responsible for any lost mail. We highly recommend Registered Mail or Ta-Q-Bin to avoid disappointment.


2. Shipping rates
  • At Katelynecole, we absorb the cost for local normal mail
  • Local registered mail. Topup of an additional $2.20 Katelynecole is happy to absorb the extra cents.
  • Ta-Q-Bin. Chargable at $8.00/shipment
  • Self Collection schedule as follows:
Weekdays : Lau Pat Sat between 12-2pm. Bukit Panjang Plaza between 8pm-9pm. (subjected to advance notice and availability)


3. When will I receive my items?

Orders will be shipped within 1-2 business days after payment have been verified.
In the event, if the orders are received on weekends, we will process your order on the next working day.
Please note that, your order process might be delayed due to inaccurate or incomplete information, suchas payment details, mailing address.
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